PRIVACY POLICY
WHAT INFORMATION WE COLLECT
“JANKAR” Ltd. collects certain data in order to operate the website effectively and provide you with the best possible user experience. Some of this data is provided directly by you – for example, when you subscribe to our newsletter, contact us for support, or use our contact form. Other information is collected automatically by monitoring how you interact with the website, including through technologies such as cookies.
You have choices regarding the data we collect. When we ask you to provide personal data, you may decline; however, this may prevent you from using certain features or the website itself.
The data we collect depends on the context of your interaction with us and your choices, including your privacy settings. This may include: your name, phone number and email address when contacting us; only your email address when subscribing to the newsletter; as well as device data such as IP address, browser type, operating system, and referring URLs.
PURPOSE OF DATA USE
We use collected data to operate our business and provide the website, including improving and personalizing your experience. We may also use the data to communicate with you, manage email subscriptions, respond to inquiries, and send periodic marketing messages regarding our services.
We use data for:
• Providing products and services – processing and fulfilling orders.
• Technical support – diagnosing problems and customer service.
• Website improvement – system administration, security, and new features.
• Business operations – analytics and business reporting.
• Promotions – administering contests, surveys, and campaigns.
• Advertising improvement – avoiding irrelevant ads.
• Sending periodic emails – with unsubscribe option.
• Communication – personalized content and contact.
• Compliance with legal or contractual obligations.
HOW WE PROTECT YOUR INFORMATION
We implement security measures including secure servers and SSL technology. Access is limited to authorized personnel bound by confidentiality.
We maintain internal data protection policies and apply technical and organizational measures to ensure confidentiality, integrity, and availability of systems.
In case of a data breach, supervisory authorities and affected individuals will be notified.
We do not knowingly collect data from children.
COOKIES
Cookies are small files stored on your device if permitted. They allow recognition of your browser and collection of certain information.
We use cookies for:
• Essential functions (login, cart)
• Functional personalization
• Analytics
• Advertising purposes
You may disable cookies in your browser settings.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
YOUR RIGHTS UNDER GDPR
Under Regulation (EU) 2016/679 (GDPR), you have rights including:
• Right to information and access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction and objection
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority
DATA RETENTION
We retain personal data as long as necessary for the purposes described or as required by law.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically.
CONTACT US
For questions: jankar@abv.bg
“JANKAR” Ltd. is the data controller.
Last updated: 01.01.2026